UPS Nearly Lost a Bride’s Wedding Dress—But It Ended Well


It’s a bride’s worst nightmare. Weeks before Mashaell Abedy was set to walk down the aisle, her gorgeous Zuhair Murad wedding dress still had yet to be delivered to her home.

The elementary school teacher, who’s based in Virginia, originally purchased the designer piece on sale after coming across it randomly in a California boutique. Abedy purchased it on the spot and the store agreed to make alterations before shipping it to her home.

“I never imagined I would find a dress like this,” the future bride told Washington, D.C.’s local NBC affiliate. “I’ve been obsessed with this designer since I was an undergrad.”

Only the gown didn’t arrive. For one month, Abedy tracked her package online, seeing it go from its origin in California on November 9 to Virginia 11 days later. Then, UPS declared it was lost. The piece was somehow shipped back to California, and the gown eventually made its way over to Maryland. On December 4, the package somehow landed in Illinois.

The bride-to-be, who claims she spent two hours a day attempting to find the gown, called UPS to say she would fly out to pick up the gown herself. “I’ll go pick it up. I’ll do your job for you,” she told NBC.

Of course the gown itself was insured. However, Abedy was unable to find the Murad piece for its original sale cost of $5,500. “I’d been getting the runaround,” she told News4.

This past week, Abedy finally got the gown. After NBC called the shipping service about the gaffe, Abedy received a call from a manager who apologized. The same employee told the bride that the dress would be delivered to her home that night.

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About the Author

Esther Lee
Esther Lee
Esther is the Senior News Editor at The Knot. A self-proclaimed pop culture enthusiast, she appreciates a good celebrity interview just as much as she adores Nancy Meyers movies. You can find her kicking off her mornings with barre and a green juice, traveling and exploring new cultures, and rapidly scrolling her feed for the latest and greatest news. Follow her on Instagram and Twitter at @theestherlee.